Resolved
Resolved

We've now resolved the incident. Testing indicates outage is restored. If your service is still not working please try restarting your VOIP handset.

Thanks for your patience.

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Please be advised that Vocus are receiving reports of voice services experiencing service degradation. Vocus engineers are working to establish the cause of the degradation and to restore Voice services as soon as possible. Further updates will be provided within the hour.

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Identified

SIP Trunk services and Hosted Handsets displaying 'Unregistered'. Vocus has confirmed multiple customer outages reported.

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Investigating

We are investigating an outage impacting Voice services over the Vocus Network.

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Began at:

Affected components
  • Voice