Resolved

We've now resolved the incident. Outbound calls should now be working.

If after 15 minutes your are still unable to make outbound calls, please contact us on 1300 193 299 for further assistance.

We appreciate your patience and sorry for any inconvenience this has caused.

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Investigating

We've just been made aware of an issue affecting some customers unable to make outbound calls.

Our engineers are working with the upstream carrier engineers to try and identify and resolve the current outbound calling issue.

At this time there is no ETA on the restoration of outbound calls however, it will be as soon as possible.

Inbound calls are not affected.

We thank you for your patience and understanding. Thank you.

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Began at:

Affected components
  • Voice