Resolved

We've now resolved the incident.

If your issue persists please contact 1300 193 299 and quote your account number.

Thank you for your time and patience, we do apologise for the inconvenience caused.

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As we are aware the outage is still ongoing however there are no significant updates at the moment. Calling issues continue to be intermittent. Our engineers are still working hard with the carrier for a resolution.

Please know this is being treated with the highest priority.

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Identified

Some customers are experiencing problems with our Hosted PBX service right now. We had been advised this issue was resolved earlier but it seems the issue is still ongoing.

Please standby for further updates, and we'll be in touch as soon as we know more.

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Began at:

Affected components
  • Hosted PBX