Unplanned service degradation effecting NBN services in the ACT
We've now resolved the incident.
We apologise for the inconvenience this may have caused and we appreciate your patience and understanding.
If you have any questions about this announcement, please feel free to contact us at support@telcohq.com.au or call us on 1300193299.
Dear Valued Customers,
Please be advised that there is an unplanned service degradation effecting NBN services in the ACT. Our Technical support is working with our upstream carrier and engineering team who is investigating the matter.
Currently there is no ETA as yet to when this will be resolved. We will be providing further updates as soon as they become available.
We apologise for the inconvenience this may have caused and we appreciate your patience and understanding.
If you have any questions about this announcement, please feel free to contact us at support@telcohq.com.au or call us on 1300193299.
- Internet
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Text Message{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from status.telcohq.com.au, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about status.telcohq.com.au.