NBN outage - Hornsby/Asquith Depot - POI in NSW - Affecting some neighbouring suburbs.

Resolved
Resolved

Please be advised the outage in Hornsby/Asquith has been resolved.

If you are still experiencing issues please try to give you modem a reboot and give it 5 mins to come back online.

If you have any questions or require any further assistance please email us at support@telcohq.com.au or contact us on 1800193299.

Once again, thank you for your patience and understanding.

Kind regards, TelcoHQ Team

Avatar for
Investigating

Dear Valued Customers,

Please be advised that Vocus is experiencing a network disruption affecting NBN services attached to the Asquith Depot - POI in NSW. The POI was attached to planned work last night from 00:00 to 6:00am. There seems to be ongoing work attached to the site.

This has been escalated and we hope to have an outcome shortly and will update information on this notice as it comes to hand.

We apologise for the inconvenience this may have caused. We will update you as information becomes available.

Avatar for
Began at:

Affected components
  • Internet